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After-sales services from bedo®

Your partner for long-term success

Installation: Expertise and precision
Our team of highly qualified service technicians is ready to install your packaging machines with the utmost precision and efficiency. Our specialists have extensive experience and ensure a professional, fast and safe installation to get your production up and running smoothly.

Service-Hotline: Always ready to listen
Our service hotline provides you with free access to qualified support. Whether it's technical inquiries, operating instructions, or quick assistance that you need, our experienced team is here to assist you every step of the way.

24-Hour Hotline: Available around the clock
With our 24-hour hotline, we guarantee support at any time during the day or night. Seven days a week, we are available for urgent matters and emergencies to provide quick solutions and ensure production continuity.

Extended on-call availability: Fast response times
Our extended on-call availability complements our 24-hour hotline by ensuring the availability of a service technician within specified timeframes. This allows us to quickly respond to your needs, even if immediate on-site assistance is required.

Teleservice: Efficient remote support
Thanks to modern teleservice technology, we can provide efficient support for most of our carton packaging machines. Many of our machines are equipped with a remote maintenance system as standard, which enables our electronics engineers and programmers to help you with machine operation and technical problems without the need for a technician to be on-site. This saves time and costs while ensuring that your facility is quickly back to its full operational capacity.

Let's work together

If you have any questions, need support or would you like to find out more about our products and services, our team is ready to assist you with expert knowledge and customised solutions. Get in touch today! We look forward to working with you to assist you with your packaging needs.

You can reach us:

+49 (0)451 81 01 - 0